Terms & Conditions

Our T+Cs

1.1. By placing an order, either directly via this web site , via email correspondence or with one of our reps , you are consenting to these Terms and Conditions.
 
1.2. Our acceptance of your order brings into existence a legally binding contract. A link to this is page was made avaialble on your invoice 
 
1.3. Legal ownership of any goods will not pass to you until full payment has been received and funds cleared.

1.4. Should you obtain goods prior to full order payment, you accept that we retain the right to demand and receive immediate settlement of outstanding payment prior to transfer of ownership, or grant us unrestricted access to reclaim the goods at any reasonable hour 7 days a week between the hours of 7 am and 7pm . You also agree that this will NOT be a Criminal Matter and agree not to waste Police Time and public money calling them for what is a contractual issue you have agreed to when placing this order.

Payment Terms

Very Import - do NOT palce and order until you read and understand our payment terms . There are NO special terms for agents , dealers , architects or middle men of any discription 

2.1. All prices shown on our website or price lists are in (£) Pounds Sterling, and include any duties liable - errors and omission excepted. a minimum 50% deposit will be required up on placing order and the balance of the building it self is payable on the day of delivery . There are NO exceptions

Any Fitting / Erecting or base service will be paid separately in addition to the overall cost of the Cabin it self . The fitting does NOT form part of any the deposite aggreement .

2.1a Your oder will only go into production once we have recived the min  50% deposite and after you have signed to agree the plans we send you are correct, as no alterations can be made after production has started. No building will be shipped untill this min 50% dep has been cleared at our mill / Factory

2.2. Delivery is generally included within the price you see on the screen - with 200 miiles of our office in Liverpool on mainland UK . Scotland is likley to attracd additional transport charges due it extra costs passed on by our transport providers. You will need to provide us with a detailed delivery address , include full post code and make clear any isues that our delivery team may have or encounter before we can fully quote for your delivery.

2.3. You shall be notified prior to acceptance of the order if there is an amendment or alteration to the price of the goods or services.

2.4. The manufacturers reserve the right to change the specification of their products at any time.

2.5. Non refundable deposit for goods or services must be made at the time of order. Any custom made / bespoke building will NOT be covered with a deposite refund - do not place an order if you do not agree with this condition .

2.6. Truck arrives - The Cabin / Structure will NOT be off loaded untill the outstanding balance has been cleard in to our Bank . If there are any delys in this payment being cleared and the truck is required to wait there will be a £100 per hour min charge .

 

Delivery:

3.1. We will arrange delivery of the goods at the earliest opportunity with mutual aggrement.

3.2. All delivery dates or lead times stated are approximate, and are given by 'The Company' in good faith for indication purposes only. We cannot guarantee specific delivery dates or delivery times, and cannot be held responsible for delays which are outwith our direct control, including (but not limited to) manufacturing problems and third party contracted companies. 

3.3. We shall not be responsible for any delays caused due to incorrect or incomplete information being submitted by ‘The Customer’.

3.4. Deliveries shall be made to the roadside only, and it shall be at the discretion of the delivery driver to move the goods to an alternative point at the delivery property. YOU must ensure the road and surounding area is clear of parked cars or vans and YOU will be liable of any Parking Charges or Fines inccoued whilst delivering your building .

3.5. It is your responsibility to provide suitable access for delivery, and notify us of any concerns, in writing, at the point of order. In this instance, you will be liable for any failed or return delivery charges. 

3.6. A valid signature from you or your representative is required upon delivery, at which point you bear all responsibility and risk. 

3.6.1. If you are not available to sign for the goods upon delivery, prior written acceptance of responsibility must be authorised by us allowing the goods to be left unattended. If written acceptance of responsibility is not received prior to delivery, you will be liable for the failed and/or return delivery charges. 

3.7. Goods must be examined within a reasonable time of delivery, and all damages or shortages must be reported as soon as possible by telephone to 0151 324 1127 , and thereafter in writing. ‘The Company’ will not accept any telephone claims which are not backed up immediately in writing and include images of any damage or complaints.

3.7.1. No responsibility for transit damage will be accepted after 24hrs from time of delivery.

3.7.2. If damage has occurred to sectional goods during transit, each section will be classed as an individual item. We reserve the right to replace only the damaged sections, and can decline any replacement when damage has been caused by ‘The Customer’ through misuse, neglect, self-assembly, or incorrect storage. Minor superficial damage caused during transit will not be accepted as grounds for rejection. 

3.8. You should not begin installation, or arrange any third-party installation until the product has been fully inspected for damage or missing parts. We shall not be liable for any costs incurred by 'The Customer', should they fail to inspect and satisfy themselves that the product is sound and complete prior to self-assembly. 
Installation Service: 

4.1. Some of our products are sold and supplied for self-assembly only, unless stated otherwise. 

4.2. If an installation service is available, and has been requested, ‘The Customer’ must ensure that a flat, level and square base, capable of carrying considerable weight, has been provided. 

4.2.1. The site should be clear of overhanging branches or obstructions, and have sufficient unobstructed access (minimum 600mm) around the site for the safe erecting and maintenance of the building. If the base does not meet the required standards, you will be liable for the aborted labour costs (10% of the product price or the initial installation fee, whichever is greater), and the product will be left for self-assembly. 

4.2.2. Should ‘The Customer’ require a return installation service, a similar charge (10% of the product price or the initial installation fee, whichever is greater) must be paid prior to the subsequent visit being made. 

4.3. ‘The Customer’ must ensure that the installer’s vehicle can be parked as close as possible to the installation site. If a parking area cannot be located nearby the site, the installation may be abandoned and a return charge (as defined in 4.2.1. and 

4.2.2.) may be made. ‘The Customer’ will be liable for any costs incurred by the installation team (metered parking etc.) during the installation period. 

 

Cancellations:

5.1. If the goods have not been delivered, you can cancel the contract at anytime from the day the contract is made until the expiry of 14 days following the day after receipt of the goods (except as defined in 5.2.). Cancellations must be made in writing either by letter, fax or email. This is not applicapabel on custom amde/bespoke orders once deposit ehas been paid and production started .

5.1.1. An additional charge may be made if the order is cancelled after delivery has been scheduled by a third party.

5.2. ‘The Customer’ has no right to cancel at any time if the order includes special order items, non-standard options, adaptations, or personalised preferences. Buildings ordered for delivery direct to the customer from overseas (e.g. log cabins) are non-returnable, and cannot be cancelled once shipping has commenced.

5.3. Minor cosmetic damage, and natural variances in timber buildings such as knots, natural cracks and shakes are not classed as imperfections or flaws, and not classed as faulty. Timber is a natural product and beyound human control 

5.4. We will not accept any return or cancellation if the goods have been altered, assembled, painted or customised in any way. 
Liability: 

6.1. We will not accept liability for any product which does not meet ‘The Customers’ required dimensions, unless the exact dimensions have been obtained in writing from us, prior to order. All sizes shown are quoted as approximate, and may be changed at any time. 

6.2. ‘The Customer’ should check before ordering that the building will be suitable for it's intended purpose. 

6.3. ‘The Company’ will not accept liability for issues caused by the installation of any product by a third party.

6.4. If you do not receive goods ordered within 60 days of the date ordered (unless a longer delivery time had been agreed), we shall have no liability to you unless notified in writing at our contact address of the problem within 40 days of the date on which you ordered the goods.

6.4. If we (or our suppliers) are unable to supply your order, we will refund you in full as soon as possible. We will not be obliged to pay any compensation for disappointment or inconvenience.

6.5. We will not be liable a) for losses that were unforeseeable to both parties when the contract was made, b) for losses that were not caused by any breach on the part of the supplier, c) for business losses and/or losses to non consumers. No liability for damage to property or belongings will be accepted in the event that the installers are required to access the site through a house or property (commercial or residential), ‘The Customer’ should ensure that all floor coverings are protected, and any valuables or breakable objects should be removed from the thoroughfare. 

6.6. In the event that we arrange an installation service, no liability for damage to property or belongings will be accepted in the event that our installers are required to access the site through a house or property (commercial or residential), ‘The Customer’ should ensure that all floor coverings are protected, and any valuables or breakable objects have been removed from the thoroughfare. 
Warranty: 

7.1. All products are guaranteed for a period of 12 months from date of purchase. This is a parts-only guarantee, and no labour or installation costs are covered. 

 

Additional notes - Our Experience

If we have quoted for a building to be erected you will be required to pay the fitters directly .

If you have requested a part erecting service - ie you are providing your own windows / electrics or the likes . This will NOT form any part of our contract . Our fitters will require their fitting payment of 50% on the day the arrive on site and the balance when they complet their part of any works . We will NOT be held hostage awaiting other contractors to finsh or the building to be passed as part of a larger project .

You may well have used the services of a middle man / agent or archetect , that will be between your selves and not us . The Pearson / individual or company that pays our invoice will be that entirety that is responsible for paying for the blance of our work / contract . You will need to name and idevidual who is responcable for making paymnents . We require a mobile and land line contact numbers along with an upto date email .

The reason is in the past we have encountered to many issues reguarding payments with staff passing us from pillor to post along with jobs worths trying to make a name for them selves. We do not get involved with controvercy or internal politics.

We do NOT wait for payment if this building forms part of a larger contract or is subcontracted through some one else .

 

Credit Card Payments

1.1 Credit Card Payments will attract an additional 4% surcharge if you have not ordered directly from the web site using its pre set pricing features . This is important as on the larger more expensive bespoke buildings and cabins this fee may start adding up to a sizable amount.This surcharge is a fee we are charged by the credit card companies for handling the transaction we do not make any money from this . The only way around this is to make a direct bank transfer ( details will be provided upon request ) We always recommend you by either card or bank transfer rather than cash , but this is ultimately the clients discretion .

 
2.1 Collecting of out standing dets - in the case of dispute and or outstanding payments we may use the services of an external dept collecting service to recover our monies . Any fees charged by these collection services will be added to your bill , so it is strongly advised you take legal advise before letting this issue get out of hand . By paying a deposit confirms your willingness to agree to all terms and conditions stated .
 
2.2. This site is a portal to not only buildings City Centre Sheds supply but also to other suppliers and retailers . So as such all prices shown on our websites or price lists are in (£) Pounds Sterling, and include any duty applicable that may need to be charged by that supplier. Because of the complex VAT laws some smaller suppliers are not VAT resisted or Zero rated because they do not claim back VAT on their purchases. All prices are current at the time ordered and rate, errors and omission excepted.
 
2.3. Free delivery is included in the price in the Merseyside / Wirral / Manchester Area unless stated otherwise, and an additional charge is applicable depending upon the delivery area and goods/services are required .

2.4. You shall be notified prior to acceptance of the order if there is an amendment or alteration to the price of the goods or services.

2.5. The manufacturers reserve the right to change the specification of their products at any time which is mainly due to Tech / Structural alterations that will eventually lead to a better product . If the price has been amended or altered, you will be entitled to cancel the order and receive a full refund where applicable.
 

Electrical Works 

 
12.2 We as a business DO NOT instal electric's or remove electric's  as we have not got the correct legal qualifications to do so. However we can advise you to a list of local contractors who are legally able to do such work at an extra cost.
12.3 It is vitally important that you do NOT instal and form of electrical , insulation or lining in any building we supply until you have firstly inspected that building and are happy with its construction and any others services we may have provided .If we do not receive a dated email from you detailing your concerns and you continue with any form of work we can only conceder you are prepared to accept the condition we have left the building in by continuing with such work.
In the rare case we may have to remove the building and make a refund we will not be make be making any allowances  or refunding you for work you your self may have done on or in that building . By this we mean supping and fitting power or lights , lining and insulating and part of that build , as this was done totally at your risk as clearly stated above 
 

These terms and conditions may change due legal or legislation issues